LOCALISATION – KEY TO SUCCESS
By localising your business, you can improve the customer journey, and show your local customers that you care about them. A well-adapted company appears more convincing and trustworthy to customers and stands out in a good way and strengthens the position on the market.
Mixtra is one of the leading service providers for e-com companies from abroad with a long and profound experience in all areas of market entry, e-commerce, customer service & support and digital marketing.
Localisation is not just removing language barriers by translating texts in your website or contents in your social media channels. It is not enough that people can understand if it does not resonate with the recipient. Localisation means adapting into a specific market and meeting the needs of language, culture and local look and feel – without losing the company’s own tone of voice.
Customer experience is linked to a company’s success. Every little detail, that weakens customer experience and leads to an extra contact, causes costs for a company. And opposite: successful, well-structured, and executed customer experience engages effectively and helps to reach sales goals.
If you are curious to hear more about our localisation services for your target market, let’s get in touch!
