Insights
The Royal Dutch Mint
New Cooperation with The Royal Dutch Mint We are excited to announce a new collaboration with The Royal Dutch Mint, a prestigious institution renowned for
Measuring and Developing your Customer Service
Measuring and Developing your Customer Service The most common measures for the customer service are Service level, NPS and additional sales. Service Level can include
The importance of local customer service in the success of e-commerce 📈
The importance of local customer service in the success of e-commerce 📈 In Finland, domestic marketplaces and online stores can gain a competitive advantage from
Personal customer service
Personal customer service “In Finland, 34.7 percent of respondents consider face-to-face transactions to be the most personal, but the phone comes right after with a
E-commerce in the Nordics
E-commerce in the Nordics There are around 20 million people shopping online in the Nordic countries. We as Mixtra are specialized to help companies’ entry
Customer service – enabler of growth
Customer service – enabler of growth Today a good customer service must meet the customer’s needs by being approachable around the clock. Naturally, the phone
